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FAQ

LOOKING AFTER YOUR GRAPHIC T-SHIRT

Now you’ve fallen in love with your cool new graphic t-shirt, all we want is for you to live happily ever after in sartorial harmony. All our t-shirts have been designed to last but, because they have no harmful chemical finishes, for best results please follow these simple care instructions. If you’ve been wondering how to wash your graphic tees, read on. We’ll show you how to ace it.


WASH YOUR T-SHIRT INSIDE OUT

Turning your garment inside out prior to washing minimises fade and screen print damage. You have chosen your statement t-shirt because you believe in its message, so make sure it lasts. Fabric rubbing is a quick way to create pills, and printed items could crack and peel from too much friction. Just imagine rubbing a piece of sandpaper on your skin. That’s how a t-shirt feels when it’s washed with denim and towels. Ouch!


COLD WASH

Although 100% cotton t-shirts are usually pre-shrunk, they still tend to shrink a little, particularly if washed and dried at hot temperatures. We recommend you wash your t-shirt at a cooler temperature (no more than 30″C) to preserve the artwork and minimise shrinkage. Cold wash is ideal, of course. It will get your clothes clean and it’s certainly gentler on the fabric. There’s no good reason to use harsh cleaning products on your clothes. Use a stain remover on spots but try to stay away from bleach and other strong detergent products all together.

 SAY NO TO TUMBLE DRYING

Natural drying is where it’s at – your t-shirt will thank you for it, as will the environment. High heat is probably the worst enemy of printed apparel (and most clothes). Technically, OSOM t-shirts can be tumble dried, but please be aware this may quicken the aging process of your t-shirt. Please also be aware that high heat shrinks cotton fibres. We recommend you hang it out to dry naturally instead, out of direct sunlight and turned inside out. Line dried t-shirts smell better too.

DO NOT IRON PRINT

Only ever iron your print if you really, really must. And if you really, really must, then iron inside-out on the lowest possible setting, or place a tea towel over the image to protect it from smudging. You may not always need to iron your t-shirt anyway. Some people don’t even bother. Just make sure you never overload the washing machine with too many items. This should prevent your clothes from coming out too crinkly.

DTG Prints

All t-shirts will eventually wear out and fade – it is only natural after all. A lot depends on how you look after your graphic t-shirt, as well as on the printing method used in production. As all our t-shirts are professionally Direct To Garment (DTG) printed, considerate care of your t-shirt will lead to wear after wear of OSOM use. Heck, with proper care, your t-shirt is sure to outlast the political regime du jour.

SECURE CHECKOUT

We’ve been in business for over 5 years because we’re committed to doing whatever it takes to make your shopping experience awesome. We use the latest SSL encryption technology to ensure all your details are kept secure.

IF YOU NEED TO REACH US

Email us at hello@osom.in or get in touch with us on Facebook, Twitter or Instagram! 

TRACKING ORDERS

To view the status of an existing order please check you account by logging in or go to our shipping partner Delhivery website and input your tracking number. 

If your order has not yet been shipped and you would like to make a change or cancel your order please contact our staff (hello@osom.in).

RETURN PROCESS

Awesome designs are the best, but customer happiness is super best. In other words, we want to be sure you're over the moon about your OSOM product, which we custom create and carefully print especially for you. If your OSOM order isn't exactly what you expected, we'll gladly replace any items you are unsatisfied with or that arrive damaged or defective FOR FREE. 

No Cash Refunds or Size Exchanges.

Thank you for shopping at OSOM